Frequently asked questions

Do I have to install anything?

All monitoring is performed outside the firewall where your real users are, there is nothing that needs to be installed which often means from the time you give us the go ahead we can have monitoring up and running in a few hours. Simple huh!

How do we get started?

You are only required to think what it is that you need monitored. We have a rule, cover the 20% of total available transactions that generate 80% of transaction volumes

Once we have the confirmed order we build the script and after a brief period of quarantine we hand over to you.